Returns & Refunds
Items must be at least half full to be eligible for a refund. All of our products contain a one month (30 days) supply of the recommended serving size. This allows you to use a daily dose of the recommended serving size for two weeks to see if the product is right for you. If you’ve used a majority or all of your product, you’re not eligible for a refund or return. To initiate a return, please send our customer support team an email at
info@multicann.com with the subject “Return Request” and we’ll send you an address to send the products back to. You may cancel an order at any time prior to shipment. Customer is responsible for return shipping costs Product must be returned to receive a refund Once we receive your return, a full refund will be issued
Gifts
If the items in your order were gifted to you, or if we’re unable to verify your order information, you’ll receive a gift certificate for the full amount of your order. All gift items that are returned are still subject to the requirements outlined in the return policy section above.
